Privacy Policy

Last updated: April 2026

The Trained Eye ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application and related services.

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1. Information We Collect

We collect the following types of information:

• Account information: Name and email address when you register
• Driving data: Trip duration, distance, speed, braking, cornering, and acceleration events detected during trips
• Device data: Device type and operating system version for compatibility purposes
• Location data: General location during trips to support driving analysis. We do not store precise GPS coordinates beyond what is needed for trip scoring
• Usage data: App interactions to improve the product

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the app and its features
• Calculate driving scores and generate trip reports
• Send driving summary reports to email addresses you specify
• Enable parent and instructor portal features when purchased
• Respond to support requests
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share data with:

• Dolphin MOVE SDK: Our driving detection provider, used to process trip data
• Resend: Our email delivery provider, used to send trip reports
• Service providers: Infrastructure and hosting providers who process data on our behalf under confidentiality agreements
• Parents or instructors: If you have linked your account to a parent or instructor portal, your driving data and scores are visible to that linked user

We may disclose information if required by law or to protect rights, safety, or property.

4. Data Retention

We retain your trip data and account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

5. Children's Privacy

The Trained Eye is designed for use by learner drivers, which may include users under 18 years old. We do not knowingly collect data from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately.

6. Security

We use industry-standard security measures including encrypted connections (HTTPS) and secure authentication tokens to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@frontierxrtraining.com

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